8.19.2003
the starbucks near gate 22 in LAX has to have the worst service of any coffee shop i've ever been to. 2:00 pm and only 2 employees working. and its not like they were trying to go fast. i swear they had lead weights in their shoes. I waited 1/2 an hour for my single grande iced vanilla latte - that's not hard to make. i wanted to jump back there and make it myself, i wanted to leave - but i paid over $3 for it and i wasn't going to let it go. i was starting to run late for my flight. after i got up to the register and ordered 5 customers after me got their orders before mine.
to starbucks defense, at 6:30 AM in MSP i had wonderful service. there were also about 7 employees working at the time. still, they were all going a mile a minute and it makes all the difference in my patience.
i may sound bitchy - but i've worked at a coffee shop for about 3 years and i know the kind of service that i expect from myself - even when you are short handed and it is not what i received.
to starbucks defense, at 6:30 AM in MSP i had wonderful service. there were also about 7 employees working at the time. still, they were all going a mile a minute and it makes all the difference in my patience.
i may sound bitchy - but i've worked at a coffee shop for about 3 years and i know the kind of service that i expect from myself - even when you are short handed and it is not what i received.