I tried to explain that I wanted to work better hours and was told "You'll have to talk to the rest of the staff." It's me and the girl who takes a ton of time off all the time who have bad schedules. Since it's the holidays it'd be nice if our boss would let off of her maximum scheduled number of hours. Just keep your fingers crossed that we get any kind of bonus, considering the staff is what makes the place - the people who get to know the customers, who set the standards for quality customer service, who take the shitty shifts.